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Capri Cleaners is a local provider of dry cleaning in Westerville. Visit us sometime soon at our local store or give us a call at (614) 794-9550.

Reviews for Capri Cleaners

• Capri Cleaners

  Posted On: May 05, 2008

  Reviewer: Jason

  “The store owner is very rude and doesn't know what customer service is. I dropped off a shirt to get it dry cleaned, but when I came to pick it up two days later the shirt that was given to me was not mine. When I asked to speak to a manager, a gentelman came up to me and asked if I am sure that this wasn't my shirt. I told him, yes, this is not my shirt, my shirt was gray and this one is white with red pinstripe. He then proceeded to tell me that since the tag matches the shirt even though I have the copy of the tag, he has to assume that this is not their fault. I asked him to call me once they find my shirt. I called the following day since I haven't heard from him and needed my shirt, he rudly told me that it wasn't their fault and that it is not their problem. I told him that it is their problem since the tags were messed up on their end. He said, NO I have to go by the ticket. I asked him if he is calling me a liar and does he not believe me if the shirt is not mine, and he said that I don't care because I know it's not our fault. Well I still do not have a shirt, and had to go buy a new one for the event that I needed the one that I asked to get dry cleaned. My girlfrind called and asked if the shirt is back, and the owner told her that he is hummoring me by looking for a shirt and not to call anymore and that they will call us. This is a poor customer service, the owner should be ashamed of his services and needs to admitt the fault of the cleaners and take care of customers. I will never use that place again.”

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